Patient Registration Clerk

3 weeks ago
ID
2017-3889
Type
Full-Time
Shift
8 Hour
Category
Clerical / Admin Support
Shift Details
Variable hours
Hellen Snell Cheel Medical Campus
Potsdam
Education: Required Level
High School Diploma or Equivalent
Education: Preferred Level
Bachelor's Degree
Education: Required Field
Medical Terminology
Education: Preferred Field
Healthcare
Licensure / Certification
<p style="margin: 0px;">Preferred: Medical Clerical Certification</p>

Position Posting Details

May be required to float to other clinics

Job Summary

Hospital professional will be responsible for the comprehensive servicing of CPH patients with a focus on the critical aspects of patient registration including making an empathetic first impression, soliciting personal health information, answering sensitive patient questions/concerns, insurance verification, co-payments scheduling and pre access for the entire hospital. Individual will also share work in the hospitals telephone switchboard. Successful candidate will possess excellent customer service skills, have an appreciation/understanding of the importance of Press-Ganey and HCAP scores, be willing to learn various healthcare computer software (Meditech etc.)

Core Responsibilities

1. Registration for all areas of hospital Insurance verification, errors, and co pays and account payments, financial counseling.

 

2. Switchboard coverage, alarm activations, paging and answering service. Responsible for all status changing of patients.

 

3. Scheduling, authorization verification, pre insurance, accuracy, errors and copay collections in pre access area.

 

EOE

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