• Patient Registration Clerk

    Posted Date 11 months ago(11 months ago)
    ID
    2017-3957
    Type
    Per Diem
    Shift
    7.5 Hour
    Category
    Clerical / Admin Support
    Shift Details
    Variable Shifts
    Primary Location
    CPH Main Campus
    City
    Potsdam
    Education: Required Level
    High School Diploma or Equivalent
    Education: Preferred Level
    Associate's Degree
    Education: Required Field
    Medical Terminology preferred
    Education: Preferred Field
    Healthcare Administration
    Licensure / Certification (Text Only)
    Preferred: Medical Clerical Certification
  • Position Posting Details

    Variable Shifts

    Job Summary

    Hospital professional will be responsible for the comprehensive servicing of CPH patients with a focus on the critical aspects of patient registration including making an empathetic first impression, soliciting personal health information, answering sensitive patient questions/concerns, insurance verification, co-payments scheduling and pre access for the entire hospital. Individual will also share work in the hospitals telephone switchboard. Successful candidate will possess excellent customer service skills, have an appreciation/understanding of the importance of Press-Ganey and HCAP scores, be willing to learn various healthcare computer software (Meditech etc.)

    Core Responsibilities

    1. Registration for all areas of hospital Insurance verification, errors, and co pays and account payments, financial counseling.

     

    2. Switchboard coverage, alarm activations, paging and answering service. Responsible for all status changing of patients.

     

    3. Scheduling, authorization verification, pre insurance, accuracy, errors and copay collections in pre access area.

     

    EOE

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